Why Your FAQ Drop-Downs Are Costing You Customers
I hit a wall last week that reminded me why some design trends should have died years ago. I needed to find out how to do something in a piece
Website Design & Build
When Feedback Knocks You Sideways, You Know It Matters
I clicked send on Thursday evening and immediately panicked. Not because I’d sent the wrong thing to the wrong person – though we’ve all done that before, haven’t we? But
Stop Being a Cardboard Cutout – Add Personality to Your Website
Most websites today are as dull as dishwater. Sure, they’re clean, well-organised, and packed with carefully chosen buzzwords. But half the time they are completely lifeless. Void of all personality.
WordPress is Free… But Your Website Sure as Heck Isn’t
WordPress is often marketed as a free website solution, and technically, that’s true. You can download WordPress, install it, and start building a site without spending a penny. But the
Your Brand’s Voice is Key to Exposure – More Than Ever!
Does Your Business Speak with One Voice? Your brand’s voice isn’t just a nice-to-have – it’s what sets you apart from everyone else. A clear, consistent tone of voice helps
The Website Annoyances That Make Visitors Hit Back Button and Never Return
If there isn’t a book titled “How to Piss Off Website Visitors and Alienate People”, someone should write it. Maybe I could even start the first chapter with the words
Why Websites Fail When Business Owners Design Them for Themselves
The Internet, where cat videos reign supreme and questionable website designs run wild. As someone who’s been in this game for almost 30 years, I’ve seen my fair share of
“How Much?” is The Worst Starting Question
Ever been to a tailor and asked, “How much for a suit?” before even mentioning the occasion? 🎩✂️ It’s a bit like inquiring, “How much to build a website?” straight
